, ,

Common sense GDPR for your business

Data protection and GDPR is a business process that you should be integral to your business. There are no exemptions for small and micro businesses. However, GDPR shouldn’t be scaring you, as it’s a business process for you to use and store your customers information, safely and securely.

GDPR – it’s a process for using and storing information

Annabel Kaye, KoffeeKlatch

NOTE: Replace DATA with the word INFORMATION and the process will make more sense for your business

common sense gdpr with annabel kayeI recently interviewed Annabel Kaye from KoffeeKlatch who as a employment law expert has been helping small businesses work through contracts and legal compliance since 1989. Since last summer, Annabel and her team have been sharing a common sense GDPR approach with small and micro businesses.

We like common sense & believe we share a common sense approach to business & our business support to you.

We’ve seen, and heard, many scaremongers about GDPR which has turned businesses off, rather than supporting them to go through the review process of how you manage and store information in your business. So, here’s our common sense GDPR suggestions for you to get to grips with what you need to do in YOUR business.

Common sense GDPR tips for your business

  1. Schedule a couple of hours a week to work on your own common sense GDPR processes for your business
  2. Download and use the simple plain english checklist from KoffeeKlatch
  3. List all your business software, then check their approach to storing information e.g. If you use an online or cloud based system, you need to know where & how they store their information. Most support services are being very clear about GDPR so you shouldn’t have any difficulty finding what they’re doing in response to GDPR, like Mailchimp
  4. Think about your business. What information do you NEED to enable you to run your business efficiently? For example, if you have an online shop, it’s likely you need customer name and an email address, and possibly a phone number for any order queries.
  5. Thinking about your business, how long do you need to retain customer information? You will need to retain accounting records (and evidence of VAT sales) for the required time, so don’t be ditching customer records each year!
  6. If a customer signs up to a newsletter about your local service, that means, “a newsletter about your local service”.
  7. Those people on your current lists, are you happy that you can explain how they got on your list even if you’ve not got the hard copy of the original sign up form?
  8. Think about your own personal information. How do you want your own information to be stored and used by other businesses, doctors, charities, employers? Do you want it to be respected? Now think about how you can respect the information of your customers within your business, and keep it safe, without it costing you the earth in time or money (and it shouldn’t be doing either).

I’m creating diagrams of each part of my business so I can see what information I get from potential customers, existing clients, and past customers. I’m writing down all the different systems I use. I like to see things in front of me, but that may not work for you.

During the interview with Annabel, we talk through marketing CONSENT, with an example from one of our members, which is the biggest question we’re getting in the Business Cheerleading Club, where we talk through & support individual business situations.

What common sense GDPR tips would you add?

Confused, or are you all sorted with your information processes? Taking a common sense GDPR view is the best way to move forward, wherever you’re starting from at this point in time. 

Common sense business support and encouragement is available in the Business Cheerleading Club, open to any business owner looking to grow your business. For detailed support, please use the KoffeeKlatch GDPR support.

, ,

5 tips for starting your own business

Starting your own business is an exciting step in your life. It can also be a challenge to ensure you get everything done that you need for ensuring it’s right for you, and is set up for sustainable growth, without you getting overwhelmed.

don't lose focus when starting your own businessTo help you get started, we’ve created a start up checklist for the nitty gritty of starting your own business. However, don’t get bogged down in the boring bits, when there’s lots of things to get stuck into when running your own business!

When we help start up businesses, these are the areas we get them to think about to make things a smooth transition into your new business. What would you add?

Tips for starting your own business

  1. Know your reason for starting your own business & keep that in mind. If you’ve created a new product, fantastic. Well done you 🙂 If you’re wanting more flexibility around your family, keep that in mind. Don’t get bogged down in working all hours in your business, when your whole idea was to spend more time with the family! (Believe me, it happens, which is why I mention this first!).
  2. How many hours are you working on your business each week. Be clear. If you’re working elsewhere whilst growing your business, you’ll need to be really strict with yourself. If you have other commitments, it’s good to think about what hours you’re working so you don’t get distracted.
  3. What name are you using for your business. If you’re a sole trader you can use your own name without risking contention with anyone else in business. You own your name. If you want to use a brand name or business name, check out existing trademarks to ensure you don’t get into trouble before you start.
  4. What’s your goal for the next 6 months. I’m sure you’re wanting to “make a million” next week with your business! Well, that’s unlikely to happen! So thinking about what you want to achieve in stages is helpful, even if you don’t achieve them, it’s likely that you’ll achieve something better. Often you’ll find that as you start your own business you’ll change things slightly to make them work better for you, so the goal posts will change over time as you get feedback. Having those initial 6 month, and 12 month goals will help you focus on a target that then moves with review.
  5. Who’s supporting you. Whilst you’re busy starting your own business, how are you being supported? You need to ensure your partner, family and friends are right behind you. Do you have a structure to your week that means you’ve got regular time off to do the fun things you love? Don’t stop doing them, as you can’t work in the business all the time. You need your breaks, and for your brain to switch off from the business regularly. Being strict with your time off is just as important as being strict with your time in the business.

When you’re running your own business, you are responsible for everything. That can be wonderful, but also a challenge. There’ll be some aspects you love, and others you put to one side and leave. Start out thinking about them all and working out how they’ll all get done, even if it’s not you doing some parts.

Free Checklist for running your own business

We’re here to help support you as you grow your own business. For starters, download the free Start Up Checklist, then ask for the help you need:

What other tips would you add for others starting their own business? Let them know in the comments below.